I read a great article on A Scanner Blog that shows the stats of customer reviews from Amazon.com for both the NeatDesk and the Fujitsu Scan Snap 1500. The data from customer clearly shows that the Neat Desk Scanner and the scanner software called NeatWorks does not live up to the hype. The Fujitsu scan snap had nearly 99 % positive reviews while the Neat Scanners were less than 47% positive. There were multiple complaints about the speed of the software and the functionality of the latest version that could not even be downloaded without getting an error notice referring you back to the older version of the software.
You can find out more information on the Amazon.co customer reviews and comparisons to other desk top and portable scanners here a:
A Scanner Blog
There are plenty of options out there on the scanning market and it is not necessary to buy something that has taken so many negative reviews. I was thinking that the negative feedback for the Neat Company may have been old but they have several recent reviews that are critical of the latest version of the scanner software and I was unable to even download the latest version to get my Neat Receipts up and running on a new computer. It was very frustrating and annoying after talking up the scanner to a friend only to not be able to even use it to clear my paperwork off my desk.